Accessibility Policies at K.Mulrooney Trucking Ltd
K.Mulrooney Trucking Ltd. is committed to providing barrier-free access for persons with disabilities. These policies are meant to help you to use our programs, goods, and services, and to understand what you can expect from us in providing barrier-free services.
We will do our best to ensure that our policies, practices, and procedures are consistent with the core principles of independence, dignity, integration, equality, and opportunity.
Our goods and services are developed taking into account the needs of persons with disabilities. We are all trained to consider persons with disabilities in our day-to-day work and in welcoming people with disabilities who visit us and/or use our services.
Communications and Information
You may communicate with us in a manner suited to your needs and abilities.
We will do our best to communicate with you taking into account your disability. We will do our best to use plain language and to provide information upon request and in a timely manner.
You may access and use our information in a manner suited to your needs and abilities, and we will do our best to deliver our information in accessible formats.
We will respond that we have received your comment and indicate when you will hear from us, if further action or information is needed. We will make sure the proper person is advised.
You may bring your own personal assistive devices to our Office provided that the operation of such a device does not conflict with policies or guidelines relating to the business of K.Mulrooney Trucking Ltd.
Notice of service disruption
Notice of temporary or long-term disruption to our services will be posted on our website and signage will be posted in relevant areas. The information posted will include possible alternatives to accessing our services during the disruptions.
If you are accompanied by a support person or persons to our offices, all are permitted.
If you are accompanied by a service animal you are permitted to access all public areas of our office and have accesses to our services we offer.
To request accommodation or assistance for any program, good or service, you can
- speak with staff member;
- contact the relevant staff member providing the program, goods or services; or
We request as much notice as possible to allow us to best meet your individual needs.
K.Mulrooney Trucking has an Accessibility Plan which outlines our commitments to removing existing barriers and to ensuring that no new ones are created. Paper and alternate formats are available upon request.